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Become a champion in web-based service sales!
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Build a steadily growing business while making time for your dream life.
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It's for entrepreneurs and business leaders...
Ambitious - Determined - Commited
Eager to ensure the ongoing development of their business.
Our goal is to help you build an ever-growing service business while leaving time for your dream life.
The Seven Phases of Web-Based Selling
Lifetime Customers ? Why not !
Keeping customers for a lifetime may seem like an uphill battle these days. Yet, astonishingly, thousands of online businesses achieve a remarkable customer retention rate of over 99%!
The secret to their success? Many of these companies have unwittingly embraced a fundamental principle of XcelPreneurs!
If you aspire to cultivate lifelong customer relationships, embrace the path of an XcelPreneur!
Distinctive Authority
Lead Aquisition
Relationship With My Prospect
Entry Point Sales
5-Star Customer Experience
Lobster Cage (Lifetime Customers)
Sales Network
The XcelPreneurs Method
In today's dynamic business landscape, retaining customers for a lifetime might seem like an insurmountable challenge. Customer loyalty is increasingly elusive. Yet, have you ever considered leaving LinkedIn? Chances are, you haven't.
Almost no one unsubscribes from LinkedIn. This is because LinkedIn employs a multitude of principles derived from Xcelpreneurs to identify potential prospects, transform them into loyal customers, and ultimately, nurture lasting relationships.
The Xcelpreneurs methodology empowers you to construct your ideal business with sustained growth through strategies that foster lifelong customer retention.
An XcelPreneur is a visionary leader who excels in mastering the seven (7) phases of sales, possesses a deep understanding of the five (5) drivers of engagement, and crafts a business model designed to retain customers for life.
An XcelPreneur orchestrates and oversees sales, marketing, and customer service to provide customers with more than just a business solution; they transform the dynamics of their enterprise into an indispensable service for their clientele.
Regardless of your industry, it is entirely feasible to construct a bespoke 'Lobster Cage' tailored to your business, ensuring long-term customer satisfaction.
What is a "lobster cage"?
A "lobster cage" (from "lobster trap") is a business model that enables you to keep your customers by offering them what they're really looking for (the "end") in addition to what you've always offered them (a "means").
No matter what you offer, there will probably be 100 other suppliers soliciting your business. Only if you contribute to a company's ultimate goals (the "end") do you become an essential service.
If a customer has more to lose than to gain by leaving you, they won't leave again. They won't see themselves in a "cage", just as you won't feel trapped on LinkedIn.
"The fear of losing something is 10 times stronger than the lure of gain."
Why become an XcelPreneur?
For most businesses, the web is a mystery shrouded in fog on a moonless night! Many of these companies do not see this mystery, because they use the web with their eyes closed!
Indeed, companies use the web in a way similar to traditional methods. Unfortunately for them, we sell through the web in a completely different way from other approaches.
An XcelPreneur is an indispensable resource in a company, because he is the champion of sales of services via the web.
Mastering online sales often requires adapting your business model.
Without such adaptation, outcomes typically prove underwhelming, especially within the realm of services and B2B.
By becoming an XcelPreneur, you will understand the online sale process.
You have the capability to tailor your business model for the online environment, and you can also grasp the principles of long-term client retention.
An XcelPreneur has recurring sales representing 80% to 95% of its turnover.
The XcelPreneurs method enables business sustainability and alleviates the constant need to hunt for new customers.
The XcelPreneurs method fosters business sustainability, alleviating the perpetual hunt for new customers.
An XcelPreneur harmonizes sales, marketing, and customer service, exerting a profound influence on the business model and consequently, the company's strategic direction.
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"Begin your day with the mindset of champions in web-based service sales."
Our Team
Having combined more than 100 years in business, the management of XcelPreneurs is a combination of technical knowledge, understanding of sales processes and development of personal skills.
Everything to support you in your success.
Simone Hoa
Coaching and Enthusiasm
Always an enthusiastic coach and speaker, my mission is to help ambitious, results-oriented entrepreneurs. I work with passion and dedication so that you, my friends, can “build your dream business and live your dream life”.
Jean Lamontagne
Opportunity Creator
Coach for startups and businesses, speaker and serial entrepreneur, my approach is direct and results-oriented. My obsession and my joy are finding a way for each of my clients to keep their clients for life.
Nicolas Belisle
Tech Sales Expert
As a coach, speaker and technologist for the past 25 years, my mission is to guide and advise companies in adapting to digital culture, and in identifying feasible and useful actions to better respond to the realities of today's customers.
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